By Paul Nicholas, CEO, OttoMoto & Friendly Auto Gallery

Our industry is constantly evolving, which means dealers need solutions to ensure compliance, protect customer data, and streamline the entire deal lifecycle. 

I know this from first-hand experience. That’s why we created the OttoMoto Digital Deal Jacket. 

It’s an innovative solution designed to enhance dealer productivity, save time for the buyer, and provide a seamless, secure experience from the moment the customer initiates the buying process to when they drive away from your lot. 

But what exactly does the Digital Deal Jacket do? 

 

It’s a secure vault that protects customer Personal Identifiable Information (PII) 

Data breaches are all too common in 2025, so safeguarding PII was non-negotiable when we were building the Digital Deal Jacket. 

When a customer shares documents with you, they are securely uploaded and stored in a SOC 2-certified platform that meets the strictest standards for data security – with end-to-end encryption, role-based access, and real-time monitoring built in. 

If you or your team need to share something with a lender, every action is logged and auditable, so your dealership stays transparent, protected, and fully aligned with the FTC’s Safeguards Rule. 

The bottom line is that Digital Deal Jacket is built like a vault, proving your dealership takes security seriously, and earning you trust with every upload. 

 

It ensures compliance is baked into your dealership’s process 

Staying compliant is about more than just avoiding penalties, it’s about proving to your customers AND lenders that your dealership operates with integrity, professionalism, and accountability. 

From the moment a customer initiates a deal, the Digital Deal Jacket ensures that your process is aligned with the FTC Safeguards Rule and other key regulatory standards that meet third-party requirements for security and data integrity. 

Every single document your collect is timestamped and securely stored, creating an airtight digital paper trail. This allows you to prove when a stip came in, who had access to it, and how it was used. 

Digital Deal Jacket’s custom workflows also let you standardize compliance across your dealership’s team, so the right people see the right information at the right time. 

All of this means compliance is embedded into your dealership’s daily workflow, with no extra tools or separate systems required. 

 

It slashes time spent on paperwork 

I know as well as anyone that paperwork is the least exciting part of selling cars… but also one of the most important. 

Unfortunately, traditional methods of collecting paperwork – i.e. chasing documents, printing, scanning, re-scanning… – is tedious and error-prone, and we wanted to create something that eliminates all of that. 

That’s why the Digital Deal Jacket allows you to collect all stips digitally. If you need a document like a pay stub or proof of insurance, simply send a secure text or email to the customer. They can then upload their documents instantly, with no printing, scanning, or dealership visit needed. 

Your team can review the documents right away, reducing the usual back-and-forth. And with centralized digital records, all documents are instantly searchable for when you need to access them quickly, which leads me to… 

 

It keeps everything in one place 

With the Digital Deal Jacket, all documents are stored in one secure, centralized location, accessible only by authorized users. Everything is organized by deal, giving your team full visibility from start to finish, without the paper chase. 

Of course, it’s all digital, so your team doesn’t have to waste time filing, storing, and digging through physical folders. It’s one streamlined workflow and one consistent source of truth. 

Combine that with the compliance and security features, and the Digital Deal is a smarter, more secure, and more streamlined way to manage every single deal. 

 

Would you like to discuss how the Digital Deal Jacket could benefit your dealership? Get in touch or book a demo at a time that suits you. We’re looking forward to connecting with you.